ACCESSIBILITY FACTSHEET

Welcome to Novotel Surfers Paradise, where we believe that quality time should be accessible to all. We are dedicated to providing an exceptional experience for every guest, whether you’re seeking a luxurious escape, a seamless service experience, or a memorable family getaway.

Accessibility is a top priority at Novotel Surfers Paradise. We understand the importance of creating an inclusive environment, and to accommodate the unique needs of our guests, we have two specially designed accessible rooms. These rooms have been thoughtfully furnished to provide both comfort and convenience, ensuring a pleasant stay for all.

When it comes to dining, we have taken great care to ensure that both of our exquisite dining facilities, The Restaurant and BLVD Cafe & Bar, are easily accessible to all guests. We have eliminated the need for ramps, allowing everyone to savor our culinary delights without any hindrances.

Our pool area is also designed with accessibility in mind. With a ramp providing easy access, everyone can enjoy a refreshing swim or simply relax by the water in complete comfort. We believe that everyone should have the opportunity to make the most of their stay, and we strive to ensure that every aspect of your time with us is enjoyable and inclusive.

Accessibility is at the forefront of our efforts. Our main elevators are equipped with braille buttons and a talk function, catering to individuals with visual impairments. Additionally, we have an emergency wheelchair readily available to provide immediate assistance if needed. We believe that everyone deserves the opportunity to fully participate, which is why our function rooms are designed to be fully accessible, allowing all guests to actively engage in conferences, events, and gatherings.

At Novotel Surfers Paradise, we strive to create an environment where everyone can experience our renowned hospitality without limitations. Our attention to detail and commitment to accessibility are evident in every aspect of our hotel. We are dedicated to making your stay with us comfortable, convenient, and inclusive.

For more information about our accessible rooms, amenities, and booking process, please do not hesitate email [email protected] or call +61 7 5579 3499. We are here to ensure that your stay with us is accessible and enjoyable, allowing you to truly embrace quality time at Novotel Surfers Paradise.